Technology, Automation and Security

QuickBooks Desktop 2020 for Windows Users: Upgrade or Move to Avoid Service Discontinuation

Upgrade or move to QuickBooks Online before May 31, 2023, to avoid service discontinuation. Tentho can guide you through the process.

As an accounting firm, we want to ensure that you are aware of the upcoming changes to QuickBooks Desktop 2020 for Windows. After May 31, 2023, users will no longer be able to access add-on services like Payroll Services, Live Support, Online Backup, and Online Banking. This means that if you don’t take action, you won’t receive critical security updates starting June 1, 2023, leaving your business vulnerable to cyber threats.

To avoid service interruption, there are two options available to you:

Option 1: Upgrade to a newer version of QuickBooks Desktop

Upgrading to a newer version of QuickBooks Desktop is the simplest course of action. QuickBooks Desktop 2022 is the latest version available and comes with a host of new features and improvements. By upgrading, you’ll continue to have access to add-on services and critical security updates.

However, upgrading can be a costly process, and you may need to pay for additional training or support. Additionally, it can be time-consuming, as you’ll need to migrate your data from your old version to the new one.

Option 2: Move to QuickBooks Online

Moving to QuickBooks Online is a recommended alternative. QuickBooks Online is a cloud-based version of QuickBooks that allows you to access your books from anywhere you have internet. It also comes with features such as automatic bank account updates and unlimited customer support when you switch.

However, it’s important to note that QuickBooks Online may require a stable internet connection, and it may take some time to adjust to the new platform’s interface and features.

Regardless of which option you choose, it’s important to take action now to avoid service interruption. QuickBooks will notify you in advance through mail, email, in-product notifications, and their website, so keep an eye out for any updates.

At our firm, we are here to guide you through this process and provide you with the necessary support to make the best decision for your business. We understand that change can be difficult, but we believe that it’s important to stay up-to-date with the latest software to ensure the security and success of your business.

The Bottom Line

The upcoming changes to QuickBooks Desktop 2020 for Windows add-on services will have a significant impact on small business owners. We encourage you to take action now to avoid service interruption and ensure that your accounting needs are met. If you have any questions or concerns, please don’t hesitate to contact us.

Unlock your potential and navigate the complexities of your industry with Tentho as your guide! We're passionate about providing insights and inspiration to fuel your journey. While this post is crafted to enlighten and empower, it's important to complement this knowledge with tailored advice. We encourage you to consult with your own legal, business, or tax professional to address your unique needs and circumstances.


At Tentho, we're committed to your success and stand ready to assist you in understanding the broader landscape. However, please note that Tentho does not accept liability for any actions taken based on this post. Your informed decisions, guided by personal consultation with experts, are crucial to your achievements. Let's collaborate to make informed decisions that propel you forward, ensuring that your triumphs are as personal and impactful as your aspirations


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